Hey, have you heard of this game called “Fortnite“? Yeah, pretty popular, I guess. And you know, I didn’t want to be the only kid at lunch not talking about it, plus the Avengers: Infinity War / Fortnite crossover event that lets you play as Thanos is ending May 15. So I figured now was as good a time as any to jump aboard the hype train (or hype bus, as the case may be).
I installed the game on my Xbox One so I could give it a whirl. And what a whirl I would’ve had, if not for the following message which greeted me:
“You do not have permission to play Fortnite.”
Oh. Well, who do I ask for permission? I started with the person I would historically ask, my mother. “You are nearly 30 years old and I don’t even know what that is,” she told me over the phone, her voice heavy and exasperated. “Why are you asking? Is this for one of your articles?” I hung up. Clearly I would need to get permission from somewhere else.
At least I knew I wasn’t alone though, as evidenced by the Google search I performed:
Friends on Twitter pointed out that this error can pop up when your Epic Games account has previously been linked to other accounts. But that didn’t seem to ring a bell. Maybe, without knowing it, I’d made a jump to an alternate timeline, or maybe I just didn’t remember because I hit my head a lot as a child – but whatever the reason, I could not recall linking an Epic Games account to Xbox Live or PSN.
That said, I did have an Epic Games account – one I’d made earlier this year in an attempt to learn how to make games in Unreal Engine 4. Maybe that’s where the trouble was?
As had been theorized, the issue seemed to stem from a criss-cross mismatch between accounts. However, the important word that stood out to me here was “another.” So even though I didn’t (and still don’t) remember making it, this phantom account was the source of my troubles. I’ve had several email accounts over the years, so I went through and guessed them all, one by one.